Highlights of Shoptalk Virtual Conference: Retail Framework for COVID-19

The first session in our Shoptalk Virtual Conference series took place on Thursday, May 14 from 1:00pm-2:00pm ET. During this time, a brand new Shoptalk Retail Framework for COVID-19 was formally introduced to the Shoptalk community.

The Shoptalk Retail Framework for COVID-19 provides a comprehensive view of how retail might evolve over the next 12-36 months, including the challenges and decisions facing the industry. The framework includes a timeline of 30+ areas that are set to change as a result of COVID-19, examining shifts in consumer behavior, operational changes, category implications and more.